Legal notice

NALA STUDIO HAIR & SKIN CARE

LEGAL NOTICE

Effective Date: 1 September 2026

Welcome to Nala Studio Hair & Skin Care. By accessing or using this website, you acknowledge and agree to the terms of this Legal Notice.

1. Business Information

Business Name: Nala Studio Hair & Skin Care
Website: nalastudiohairandskincare.store
Email: hello@nalastudiohairandskincare.store
Country of Operation: South Africa


2. Website Information

The information provided on this website is intended for general informational and commercial purposes.

While we make reasonable efforts to ensure that the information on our website is accurate and up to date, we do not guarantee that every description, image, price, specification or other information will always be completely accurate, current or free from errors.

We reserve the right to correct errors, update information and make changes to products, pricing, packaging and availability without prior notice.


3. Product Information & Disclaimer

Nala Studio Hair & Skin Care products are intended for their stated cosmetic and personal-care purposes.

Individual results may vary.

We do not guarantee that a particular product will produce a specific hair-growth, hair-length, thickness, density, scalp or cosmetic result for every customer.

Results may differ depending on factors including, but not limited to:

  • Hair type and condition;
  • Scalp condition;
  • Hair-care routine;
  • Frequency and method of use;
  • Individual sensitivity;
  • Lifestyle and environmental factors; and
  • Other individual circumstances.

Our products are not intended to diagnose, treat, cure or prevent any medical condition unless expressly stated otherwise and legally permitted.


4. Allergies & Sensitivities

Customers are responsible for reviewing product ingredients before use.

If you have a known allergy or sensitivity to any ingredient, please do not use a product containing that ingredient.

We recommend performing a patch test before applying a new product, particularly if you have sensitive skin or have experienced reactions to cosmetic products previously.

If irritation, discomfort or an adverse reaction occurs, discontinue use immediately and seek appropriate professional medical advice where necessary.

Nala Studio Hair & Skin Care cannot guarantee that a customer will not experience an allergic or sensitivity reaction to a product.


5. Proper Use of Products

Customers are responsible for using products according to the instructions provided by Nala Studio Hair & Skin Care.

We are not responsible for problems resulting from:

  • Misuse of a product;
  • Failure to follow instructions;
  • Using a product for a purpose for which it was not intended;
  • Combining products in a manner not recommended by us; or
  • Continuing to use a product after experiencing an adverse reaction.


6. Photographs & Results

Product photographs, promotional images and customer testimonials displayed on our website or social-media platforms may be used for illustrative and marketing purposes.

Individual customer experiences and testimonials do not constitute a guarantee of results.

Before-and-after photographs, where used, represent the experience of the individual shown and should not be interpreted as a promise that another customer will achieve the same result.


7. Intellectual Property

All content appearing on this website, unless otherwise stated, is owned by or licensed to Nala Studio Hair & Skin Care.

This includes our:

  • Name and branding;
  • Logos;
  • Product names;
  • Product packaging;
  • Photographs;
  • Graphics;
  • Videos;
  • Written content;
  • Website design;
  • Marketing materials; and
  • Other original content.

Unauthorised copying, reproduction, distribution, modification or commercial use of our content is prohibited.


8. Fraud & Unauthorised Use

We reserve the right to investigate suspected fraudulent, abusive or unauthorised activity involving our website, products or payment systems.

Where reasonably necessary and permitted by law, we may:

  • Cancel suspicious orders;
  • Restrict access to our website;
  • Refuse future orders;
  • Report suspected fraudulent activity to the appropriate authorities; and/or
  • Take appropriate legal action.


9. Third-Party Services

Our website may rely on third-party providers, including payment processors, courier companies, website hosting providers and other service providers.

Nala Studio Hair & Skin Care is not responsible for interruptions, delays or failures caused by third parties that are outside our reasonable control.


10. Limitation of Liability

To the maximum extent permitted by applicable law, Nala Studio Hair & Skin Care will not be liable for losses arising from the improper use of our products, incorrect information supplied by a customer, third-party service interruptions or circumstances beyond our reasonable control.

However, nothing in this Legal Notice is intended to exclude, restrict or limit any consumer right, warranty or liability that cannot lawfully be excluded or limited under South African law.


11. Consumer Rights

Nala Studio Hair & Skin Care respects the rights of consumers under applicable South African legislation, including the Consumer Protection Act 68 of 2008 and other applicable laws governing electronic transactions and consumer protection.

Nothing in this Legal Notice, our Terms of Service, Shipping Policy, Returns Policy or Refund Policy is intended to unlawfully deprive a consumer of a right or remedy provided by applicable law.


12. Privacy

Any personal information collected through our website will be handled in accordance with our Privacy Policy and applicable South African data-protection legislation.

We encourage customers to review our Privacy Policy before submitting personal information through our website.


13. Website Availability

We aim to keep our website available and operating properly. However, we cannot guarantee uninterrupted access at all times.

The website may occasionally be unavailable due to:

  • Maintenance;
  • Technical problems;
  • Software updates;
  • Security issues;
  • Hosting problems; or
  • Circumstances outside our reasonable control.


14. Changes to This Notice

Nala Studio Hair & Skin Care reserves the right to update this Legal Notice from time to time.

Any updated version will be published on our website and will include a revised effective date.


CONTACT

For legal notices, customer queries, product concerns, returns, refunds or other enquiries, please contact:

hello@nalastudiohairandskincare.store

+27637614998

Nala Studio Hair & Skin Care
South Africa